How to File a Consumer Complaint

Please contact the appropriate agency listed below with questions, concerns or to file a complaint based on the issue involved.  

General Consumer Complaints

 

Auto Repairs
Cable Television
Fraud (including Internet Fraud)
Investment Opportunities
Landlord/Tenant
Satellite Television
Sweepstakes
Telephone
Telemarketing
Travel Scams

Unfair Sales Practices

 

 

Contact:

Wisconsin Department of Agriculture, Trade & Consumer Protection (DATCP)

1-800-422-7128 or

(608) 224-4953

 

You can also contact DATCP to find out if there are any complaints against a company.

 

Charities

 

Solicitations

Registration

Contact:

Wisconsin Department of Financial Institutions

(608) 267-1711

Financial Services

 

Banks and Credit Unions

Credit Cards

Debt Adjustment Loans

Debt Collection Agencies

Investments

Contact:

Wisconsin Department of Financial Institutions

1-800-452-3328 or

(608) 264-7969

 

Consumer Financial Protection Bureau

1-855-411-2372

Identity Theft

Contact:

Wisconsin Department of Agriculture, Trade and Consumer Protection

1-800-422-7128

Insurance

 

Insurance Companies

Insurance Policies

Contact:

Wisconsin Office of the Commissioner of Insurance

1-800-236-8517 or

(608) 266-0103

Mortgage Servicing

 

Contact:

Wisconsin Department of Financial Institutions

1-800-452-3328 or

(608) 264-7969

 

Consumer Financial Protection Bureau
1-855-411-2372

Utilities

 

Public Utility Companies

Contact:

Wisconsin Public Service Commission

1-800-225-7729 or

(608) 266-2001

Vehicles

 

Car Buying and Selling

Car Dealerships

Wisconsin’s Lemon Law

Contact:

Wisconsin Department of Transportation

(608) 266-1425

The Consumer Protection and Antitrust Unit at DOJ primarily litigates cases referred by other state agencies. If you have questions about a case or believe you may have information or a complaint related to a case handled by DOJ, please contact the Consumer Protection Hotline at 1-800-998-0700 or (608) 266-1852.