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Joint State-Federal Mortgage Servicing Settlement
A national website has been established to provide consumers with more information. www.nationalmortgagesettlement.com/ Customers seeking assistance may contact the following numbers:
For other inquiries or problems, contact the Wisconsin DOJ Office of Consumer Protection hotline at (800) 998-0700 or (608) 266-1852. Or, email the DOJ at the following address: consumerprotection@doj.state.wi.us. |
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This page created by the Department of Justice. All text, images or associated items are property of the Department of Justice, and may only be reproduced with the consent of the Department of Justice. |
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The last several years have been difficult ones for Wisconsin homeowners. A surge in subprime mortgage
lending, followed by a drop in housing values, put many families in a place they never imagined
they’d be -- underwater in debt and facing foreclosure. A bad situation was made worse by lenders
and mortgage servicers who pursued foreclosure through a pattern of illegal, unfair and deceptive
practices. In some cases, people lost their homes even though they were able and willing to make
reasonable payments. The aggressive pursuit of foreclosure also caused a glut of empty and
unsalable homes that devalued neighborhood property values and created a public safety hazard.